Privacy policy
Laverne Malaysia is extremely careful to protect your personal data. By ordering from the official distributor of Laverne in Malaysia, you allow us to collect your personal information in accordance with this Privacy Policy and to a limited extent for processing your orders, and to send you offers and new products upon your approval. Accordingly, your personal data will never be sold, used or displayed to any third party.
When you place an order via WhatsApp, we ask you for a limited set of personal data (name, phone number and delivery address). This data must be provided correctly to complete the order and to ensure that there is no false or misleading information.
Pricing and Order Acceptance
Product Description
If the product delivered does not meet the description on the website, you can only return the product according to the return policy.
Pricing Information
We reserve the right, at our sole discretion, not to accept or cancel any orders placed for products whose prices are incorrectly posted on the website due to an error. In such cases, we will notify you via WhatsApp. In addition, we reserve the right, at our sole discretion, to correct the error in the full price.
Financial information
No payment is collected on this website. Payment details are agreed with you on WhatsApp when your order is confirmed. We never ask for your card PIN or online banking password, and we do not store card details.
Internal use of personal information
We store and process your personal information securely, and maintain physical, electronic, and procedural safeguards to protect it. We use your personal information to confirm and deliver your orders, and to provide our services.
Orders
Laverne Malaysia reserves the right to refuse or cancel any order for any reason at any given time. We may ask you to provide additional information or confirmations, including but not limited to your phone number and address, before we accept your order.
How we protect your personal data
Laverne Malaysia is committed to treating your information with a high level of security and protecting personal data from unauthorized access, use, or disclosure. Your order details are kept only for as long as needed to fulfil the order and meet our legal obligations.
However, no level of protection can be 100% effective. You should never share your payment details with anyone claiming to represent us outside our official WhatsApp number. If you are concerned that any of your personal information has been exposed, please contact us immediately.